• By Shopping Cart: Use our on line Shopping Cart ( Powered by Paypal ), and follow the simple step by step intstructions. We do accept pre-orders for product by way of shopping cart! Guaranteed shipping or your money back!
• By E-mail: You can email us to place your order! For purchasing by way of money order, cash or personal checks ( with waiting period for check clearancing ). We can also use electronic billing, through Paypal, you don't even need a paypal account! *Note: Due to overwhelming amounts of spam, we are now using an anti-spam program to scan our email. If you contact us and do not get an awnser from us, odds are the anti-spam program has deleted your message. It maybe a good idea to call us directly if you want to place an order.
• By Telephone: If you are not comforatable with internet purchases, we can take your order over the phone! Soliciters do not call per the owner. Our Customer Service Telephone number is 253.815.6898. Phone hours are from 3:00 PM to 9:00 PM Pacific Standard Time. We also can take pre-orders for product over the telephone (which means that your credit card wil not be charged until the product is shipped!) We accept accept Visa, and Mastercard over the telephone. Please have your order ready as well as your credit card information when you are calling. If you should get our telephone awnsering system please leave a message. Most likley we are either temporarily out of the office or assisting other customers on another line. We will return your call as soon as possible.

We also will prepare orders for pick up if it's an order for local residents. Washington State local and state taxes apply for in-state sales. For mailing address please contact us. When ordering please have the item description as well as product number when applicable. "Finished" price on prop items are listed for reference only. A customer by asking for a "finished" prop agrees that they are purchasing the prop kit first, and asking for our build up services second.

If you order a "finished" item: Please allow a minimum of 4 to 6 weeks weeks for shipping. (Many items are custom built up from prop parts, and require additional work, and electronic parts depending on complexity of the prop ordered) Delays from parts distributors such as from prop parts sources or electronics manufacturers may delay the shipping time.

To order Special Order Items: Please contact us. These items depending on availability range in the amount of time it takes to bring them in for you. They are available if listed on the site. If due to an oversite, the item is not, we will contact you immediatly with the required updated information. Your satisfaction is our ulitmate goal. As a reward to our customers who wish to special order items, Xscapes Sci-Fi Originals will give 2 Customer Reward Certificates to our customers as a show of our appreciation.

To redeem your "Choose your "X" Scape Customer Rewards Certificate:" contact us via email, or by telephone with the redemption code, and we will have to bill you manually for the item, to take into account the discount.

We Ship World Wide: Our Shopping Cart allows us to provide the best possible shipping rates possible to our customers, based on estimate by price (our Shopping Cart is configured for U.S. domestic shipping, additional shipping charges for interantional shipments do apply you will be contacted for additional shipping charges upon order processing for all orders outside the $280-$900 free shipping range). For international shipping we use the postal service. For domestic shipping we use Fed Ex for packages, and the Postal Service for small orders such as pins and patches. All normal stock merchandise between $280 thru $900 recieves free shipping and handling In the domestic U.S.. World Wide orders will be asked to cover additional international shipping fees ( international orders will be emailed seperatly after order is recieved, please contact us for international shipping estimates ). International shipments may be subject to additional taxes, once arrived in it's destination country.

Please allow for minimum 4-6 weeks delivery time from time of sale. Some items listed may not be in stock, and may be back ordered from the distributor.

RETURNS

We accept defective merchandise returns within 3 days of your recieving the order. All returns for refund are subject to a 18% restocking fee, or equal value of merchandise in store credit.

FAQS

ABOUT XSCAPES SCI-FI ORIGINALS
Xscapes Sci-Fi Originals is a fully licensed buisness, operating in the Seattle-Tacoma area of Washington State. Xscapes is essentially a Props dealer of Licensed Props, and original Art by Scott Nakada. We are an Authorized Dealer for Master Replicas. We carry merchandise, and prop replica kits from Roddenberry.com ( from whom which many of our prop pics on our site are from ), and also Also we offer a build up service, on kit props, using similar construction techniques like how their screen used counter parts were made. Where possible we use the same, accurate paints the original props were finished in. We guarantee your satisfaction with our props builds, or your money back . We also offer custom prop building services, if the prop is a small hand held type item. For larger items, we recommend Tim Vittetoe Originals, we work closely with that company, and recommend his services. We also offer custom art rendering and design services for props or other subject. Please email us if you are interested. We will be attending conventions on the west coast when possible.

On our website we only carry items that are from licensed manufacturers or distributors of any given item. For instance many of our Star Trek Prop replicas are made available to us from Roddenberry.com. We use a variety of sources to bring the best prices to our customers, some of which is shipped from our home office, other products will be shipped seperately, depending on our distributor.

Our mailing is:

Xscapes Sci-Fi Originals
617 SW 299th ST
Federal Way, WA. 98023

LEGAL
All Star Trek Items are authorized by Paramount Pictures, as well as Lincoln Enterprises. All respective Copyrights belong to their proper parent company, Xscapes Sci-Fi Originals makes no legal claim no any copyrighted material, unless specified in writing on this website. If there is any problem associated with the content of this website, and copyrighted material, please contact us. We will work with anyone to fix any problem.

Xscapes is not liable for any damages incured by the viewing or use of this website. By placing an order with Xscapes Sci-Fi Originals the customer agrees to not to hold Xscapes Sci-Fi Originals liable for any damages or incidents that may occur. This website is for entertainment and collecting purposes only. All laws apply in your area. You must be 18 years or older to buy a cutlery/ bladed item. Xscapes Sci-Fi Originals is not responsible for any injuries or deaths wich may occur from use of any of our product. Blades and Props on this website are inteded and sold for collecting purposes only, and are not meant for any actual use of any type. DO NOT MIS-USE ANY SHARP OBJECT, OR REALISTIC LOOKING PROP! Be safe keep your collectibles (be it swords, knives, or real guns) locked up. Be Safe!

Thank you for your attention.

The Xscapes Sci-Fi Originals Team